As part of our team, you will take on the following responsibilities: You implement, administer, and monitor IT systems and services within hybrid infrastructures (on‑premises, multi‑cloud, and hybrid cloud environments), including IaaS, PaaS, and SaaS services as well as their integration and Infrastructure as Code, for example using Terraform, with a strong focus on cyber recovery.You analyze and resolve incidents in 2nd- and 3rd-level support, placing particular emphasis on cyber recovery scenarios.You continuously develop existing systems and services to improve performance, reduce costs, and minimize risks, including through the use of automation and AI.You ensure smooth system operations as well as correct and efficient licensing within the scope of lifecycle management.You manage and control external partners and service providers in close coordination with your manager and support market analyses for the selection and evaluation of hardware, software, and IT services.You contribute to the development of concepts and implement these concepts in solutions related to cyber recovery and business continuity.You support the planning, coordination, and execution of IT projects and business sub-projects during the implementation, testing, and rollout phases.You participate in advising business departments on projects and changes to IT services, systems, and applications, particularly with a focus on cyber recovery and continuity management.You create and maintain the necessary documentation for operations and support, especially for cyber recovery processes.You support the continuous analysis of process improvements as well as efficient interface and automation solutions, and evaluate and implement them.
Cloud Solutions Delivery Manager (gn) full-/part-time (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
As part of our team, you will take on the following responsibilities: You develop and maintain cloud‑based data pipelines and data products specifically for the Finance domain, built on our Snowflake database.You integrate financial and transactional data from various sources into our central Data Platform, optimize ETL processes, and ensure high data quality.You design and build new DataFlows and DataSets for Finance use cases and create as well as manage the corresponding Power BI reports.You collaborate closely with Finance Product Owners, Data Scientists, and Business Units to deliver meaningful analytical data products.You take ownership of data governance for all Finance data products and actively drive their further development.You support the modernization of our Finance data architecture and contribute to the migration towards cloud‑ and big‑data‑based technologies.
What makes you stand out You have relevant professional experience operating complex, heterogeneous server infrastructures as well as application servers based on Microsoft Windows Server.You have very good knowledge of Microsoft server technologies such as Windows Server, Hyper‑V, Active Directory, Entra ID, Group Policies, and File Services.You are confident in using Windows PowerShell and apply it routinely for administration and automation.You have basic hands-on experience in operating hybrid infrastructures consisting of on‑premises, multi-cloud, and hybrid cloud environments, as well as services such as IaaS, PaaS, and SaaS, including their integration.You bring experience in working with external service providers and partners and are able to manage them in a structured manner.In addition, you work analytically, in a structured and independent way, and maintain an overview even in complex situations.You impress with strong communication skills, the ability to work well in a team, and a high level of responsibility.Fluent German and English skills, both written and spoken, complete your profile.
Become part of our diverse, dedicated and unique team! What you can expect You manage national & international digitisation initiatives in the HR area, identify digitisation needs in the HR area and help shape the digital strategy.You optimise the existing applications and digitalisation of HR processes in close cooperation with internal and external partners using the existing HR tech stack (Cornerstone on Demand, Haufe PeopleDoc, MS PowerAutomate, RPAs).Your tasks include the implementation of new cloud-based software solutions and other modules, automation of routine tasks and technical integration of M&A into our system landscape, taking into account local/national requirements.You will support and configure the cloud-based HR systems during operation (incl. authorisation concepts) as well as the interfaces between the systems and help design the master data architecture for digital data collection.You will also work closely with the IT security and data protection departments and be responsible for compliance with current standards.You are the contact person for HR colleagues in the event of problems and are responsible for communicating with stakeholders.
As part of our team, you will take on the following responsibilities: You take primary responsibility for monitoring our network components as well as for preliminary analyses and the independent handling of change and incident tickets.You introduce new systems and solutions in the network environment and work closely with our Senior Infrastructure Architect.You design, plan, and implement modern Zero Trust–based network infrastructure technologies.You develop and document technical designs for new hardware and software solutions.You evaluate new and alternative technologies and provide well‑founded recommendations to support our corporate objectives.You create admin guides and ensure a structured handover of new or modified solutions to the operations teams.You advise internal IT teams, actively manage knowledge, continuously develop existing services, and coordinate external partners and service providers.You support the onboarding of new colleagues, including apprentices, students, and interns, and enjoy sharing your knowledge.
Windows Server, Hyper-V, File Services).You have in-depth experience in the administration and hardening of Windows Server systems.You are confident in using Windows PowerShell and apply automation purposefully in operations.You have basic knowledge of regulatory security requirements, such as ISO standards, BSI, or compliance regulations.You have experience in the analysis and resolution of security-related incidents.You work confidently with external service providers and manage them effectively.You are characterized by an analytical, structured, and independent working style.Your strong communication skills and ability to work in a team set you apart.Your very good German and English skills, both written and spoken, complete your profile.
What you can expect You take on the functional and disciplinary responsibility for all FTEs in the Sales Data Hub within the federated data setup, including Data Engineers, Data Scientists, Data Governance roles and Product Owners Data.You define, design, develop, and operate cloud‑based data products for the Sales, Marketing, and Customer Service business units.You are responsible for the methodological integration of data assets and data products.You manage the Sales Data Hub operationally and further develop it as a specialized unit for data‑driven solutions in Sales, Marketing, and Customer Service.You are responsible for the further development and ongoing maintenance of all sales‑related models based on feedback and requirements from the sales organization.You lead projects related to planning, expanding, and organizing new and existing products in collaboration with the relevant business units and external partners.You assume technical responsibility for data products developed by or for the Sales, Marketing, and Customer Service areas within the Data Intelligence & Analytics team.You drive the continuous expansion, professionalization, and organizational development of the Sales Data Hub within the existing governance and organizational framework.
What makes you stand out You have successfully completed a degree in (business) informatics, industrial engineering, business administration, or a comparable qualification.You already have several years of experience as a manager and extensive experience in managing complex project and program structures in IT development and restructuring.Additionally, you have gained significant experience in stakeholder management.Your profile is rounded off by broad and up-to-date knowledge in cloud and web services, as well as a strong understanding of the connections between business policy and technical development.You are characterized by a very structured way of working, great endurance, and goal-oriented thinking and acting, taking into account the strategic orientation of the company.Furthermore, you have strong strategic thinking and acting, especially regarding the development of the future IT organization as the backbone of business development.You possess excellent analytical thinking skills, pronounced solution orientation, high social competence, reliability and integrity, as well as conflict resolution skills.Your good presentation skills, especially at the management level, combined with above-average negotiation skills, strong motivational ability, and persuasiveness are among your strengths.Your fluent German language skills in both written and spoken form are complemented by fluent English language skills in both written and spoken form.
As part of our team, you will take on the following responsibilities:You manage the pan-European performance steering of the Inside Sales channel. You continuously optimize a central performance management system in Power BI and Genesys for all Inside Sales activities to ensure full transparency across all countries.You define and monitor all relevant KPIs (lead handling, contact rates, pipeline conversion, activity levels) within MSD and Genesys.You take end-to-end responsibility for monitoring and optimizing the sales pipeline from lead to customer.You develop and refine lead scoring models, qualification criteria, and routing rules to ensure optimal processing across all Inside Sales teams.You are responsible for all lead, call, and email routing within European sales organizations, ensuring maximum efficiency, customer reachability, and balanced workload distribution.You analyze Inside Sales data to identify trends, inefficiencies, and opportunities.You work closely with Sales Excellence, Marketing, IT (Genesys & Dynamics), and local sales teams to ensure seamless, data-driven sales processes.You participate in the planning, execution, and performance review of pan-European Inside Sales campaigns and initiatives.You ensure system readiness for campaigns (Genesys routing, Dynamics workflows) and establish clear standards for performance measurement.